Quotation marks are most often used to set off direct quotes (usually speech) from the rest of the writing. They are also used to set off titles of poems, short stories, television episodes, scenes from movies, and other short works.
While knowing when to use quotation marks is not usually too difficult, knowing whether to punctuate inside or outside of the quotation marks can sometimes be problematic.
Commas and Periods Placement
A period or comma closing a quote should always be placed within the quotation marks, even single quotation marks.
Liz said, "I just want to get to work."
"Well considering he said 'I don't love her,' I don't think you have anything to worry about," Josh said.
The road sign said "Bridge may ice in cold weather."
Question Mark Placement
A question mark almost always follows the same rules as commas and periods.
"When does the shipment come in?" Jack asked.
The exception, however, is when the actual sentence is a question but the direct quote is not. Only one question mark should be used, outside of the quotation marks, marking that the entire sentence is a question. No period or comma should be placed within the final quote.
Similarly, if a piece (poem, story, episode) is in quotes, but the sentence is a question, the question mark should appear outside of the quotes.
Do you agree with the saying "There's no such thing as a stupid question"?
Which do you find more interesting, " Good Country People" or "A Good Man is Hard to Find"?
If both the sentence and quote within the sentence are questions, only use one question mark, placed inside of the quotes.
Did Daniel specifically ask, "Did you cheat on me?"
Interrupted Quotes
When a quote is interrupted by a dialogue tag or action, use similar punctuation as mentioned above. If the sentence or question continues after the break, use a comma instead of a period before the opening quotation marks, and lowercase the first letter of the continued sentence.
"I really like the opening band," Sasha said. "They remind me of a group from my hometown."
"On your way home," Linus said, glancing at his watch, "could you pick up the dry cleaning?"
When Not to Use Quotation Marks
Don't use quotations for indirect quotes.
Janet said she would finish the paper by Tuesday night.
Robert asked if he could stay with you during the hurricane.
Also, don't use quotes for information quoted for more than three to four lines (depending on the format of writing). Longer quotes (known as block quotes) should be indented.
Learning how to punctuate quotes can be challenging, but by learning the basic rules and practicing them in everyday writing, they can become second nature. Try to notice the punctuation in reputable books and documents to naturally learn where and when to use quotation marks in your writing.
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